Normally, you never think twice about Windows 10 sound when everything’s working right. It’s only when the sound drops out or doesn’t work correctly that you start to panic. Luckily, it’s usually simple to troubleshoot these sound issues and get back to listening to your favorite music and videos.
First, Check Your Connections
It might sound too simple, but it’s actually common for an audio cable to be the problem. Double-check any audio cables to ensure they’re securely inserted and that there are no kinks or cuts in the cable itself. Damage to the cable could result in static or spotty audio.
If you’re using Bluetooth, ensure the Bluetooth device is correctly paired with Windows 10. If it’s not paired, you won’t get any sound. Use our detailed guide to easily connect your Bluetooth devices.
Troubleshoot Windows 10 Sound Issues
Any time you’re dealing with Windows 10 sound issues, check your drivers. Sometimes a Windows 10 update changes your settings and drivers. Plus, if you’ve recently installed new hardware, you might need an updated driver to make it compatible with Windows 10.
You have several options for updating and rolling back drivers. Device Manager is one of the most common ways when you’re trying to troubleshoot an issue.
Right-click Start and choose Device Manager. Expand Sound, video, and game controllers. Right-click your audio device and choose Update Driver Software. You can also let Windows automatically reinstall the driver by choosing Uninstall instead. Right-click Sound, video, and game controllers and choose Scan for hardware changes to reinstall.
You can also roll back a driver if the issue just began after a new driver update or Windows update. Right-click your audio device while in Device Manager. Select Properties > Driver. Click Roll Back Driver. The option is only clickable if a previous driver version is available.
Check Audio Settings
If you’ve recently changed your audio settings or installed new hardware or software, the problem could be your audio settings. Start by checking to see if Windows 10 is using the right hardware as your default audio device.
Go to Start and type audio. Choose Manage Audio Devices. From here, you’ll see all your audio devices listed and can enable/disable devices, test for sound, and configure each device. Alternately, right-click the speaker icon in your notification tray and choose Playback Devices.
Depending on your computer manufacturer, you’ll have different apps to adjust your audio settings. You should see any available apps listed when you go to Start and type audio. For instance, many HP laptops have B & O Audio to adjust settings.
Use the Audio Troubleshooter
Handling Windows 10 sound issues is sometimes as simple as using the built-in troubleshooter. Go to Start and type troubleshoot. Select Troubleshoot and then click Troubleshooting audio playback. Run the troubleshooting tool and go through any required steps.
You can also right-click the speaker icon in your notification tray and select Troubleshoot sound problems.
Your audio might not always be the problem. When playing music from CDs or USB drives, test the devices in another computer. Or, try a different CD or USB drive in your own computer. This lets you know if it’s your audio or the device you’re using.
Related Read: How to Disable Windows 10 AutoPlay
Contribution by Crystal Crowder
About the Author
Crystal lives and breathes tech. She’s spent over a decade writing tutorials, reviews, and more on tech, business, and lifestyle sites. Her idea of fun is settling down with the latest tech and gadget news.