Privacy Policy

Privacy Policy – Digital Care Solutions

Digital Care Solutions, the makers of Digital Care (the “Software”), are dedicated to maintaining the confidentiality of your personal information, and ensuring that it remains secure and protected at all times. This document explains our Privacy Policy, and how the information you submit to Digital Care Solutions (“Digital Care Solutions”, “we”, “our”, or “us”) will be used.

How we collect information

We collect information from you, which may include name, mailing address, email address, and phone number when you purchase or register the Software or when you download a free trial/evaluation version of the Software. The information that you provide to us is used to verify transactions during use of the Software or the Digital Care website. Payment processing merchants utilized by Digital Care Solutions use the same careful privacy criteria as us. We do not intentionally target minors. The Digital Care website, is not specifically intended for users under the age of 13, and Digital Care Solutions does not intentionally gather information on users under the age of13.

Public Message Boards, Blogs & Forums

Digital Care Solutions is not responsible for any information posted by Software users on public message boards, blogs, forums, or any other communication channels. We do not supervise the potential use of these communication channels, or the use of any published information posted on these communication channels by third-parties. Digital Care Solutions cannot and will not make any claims of privacy or confidentiality for any information that is posted by Software users on these communication channels.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process and confirm transactions and/or create accounts
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of processing and delivering the purchased Software and/or service requested.
  • To contact you to confirm any personal information provided by you.
  • To complete your customer registration of the Software and/or service.
  • To allow us to provide personalized content created around preferences, ideas, and suggestions provided.
  • To allow us to give early warnings for the termination of evaluation periods, or the continuation of evaluation periods, or early warnings for the termination of the Software licenses or any applicable services, or the continuation of the Software licenses or any applicable services.

Digital Care Solutions may release personal information at times when it is necessary to enforce our End User Licensing Agreement, Terms of Use, or other agreements (i.e. to protect our intellectual property rights). These agreements can be found on the Digital Care Solutions website and the End User Licensing Agreement can also be found within the Software. We may also release or utilize your personal information when required by law, or when Digital Care Solutions ascertains that relevant statutes, regulations, and laws would require the release of such information.

How do we protect your information?

Digital Care Solutions implements a variety of security measures to maintain the safety and protection of any personal information you submit to Digital Care Solutions. We offer the use of a secure server, advanced authentication measures and advanced encryption techniques for all of the data transmitted using the Software. All personal information submitted by you to Digital Care Solutions is transmitted via Secure Socket Layer (SSL) technology and encrypted. Any payment information submitted by you to Digital Care Solutions is encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems. The payment gateway providers are required to keep this information confidential.

We put forth a great deal of effort and technology to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100 per cent secure. Digital Care Solutions does not guarantee complete security.

Are external links provided?

Digital Care Solutions may choose to include links to third-party websites either within the Software or on the Digital Care website. External links to third party websites may be related to Digital Care Solutions and its partners, or may be unassociated and unrelated websites but considered relevant and may be of interest to you. Any third party websites which Digital Care Solutions links to are not covered by this Privacy Policy, and Digital Care Solutions makes no representations, claims, or guarantees to their practices in dealing with any personal information collected by such third parties. We recommend that you review the privacy policy of each third party site that you plan to visit for details on how they collect and use your information.

Do we use cookies?

Yes. Cookies are small files or a string of data and information that is automatically placed and stored on your computer’s hard drive through your web browser (if you allow) that enables the website or any third party tracking system to identify your web browser and capture and remember certain other information such as the type of operating system being used, language of the operating system, and your geographic location.

Digital Care Solutions cookies are primarily used to track and record Software sales made by our affiliate marketing partners and sales partners, and to be certain that payments to those partners are made correctly with respect to those Software sales.

Digital Care Solutions cookies i) are active only for a limited time period (the cookies contain time-limited ID numbers that are assigned to each computer that visits the Digital Care Solutions servers); (ii) are under 5 KB in size; (iii) are only visible to Digital Care Solutions; and (iv), and contain no personally identifiable information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to any outside parties. This does not include trusted third party service providers who assist us in operating the Digital Care Solutions websites, conducting our business, or servicing you, so long as those third party services providers agree to keep your personally identifiable information confidential. We may also release your information when we believe the release of such information is appropriate and/or required to (i) comply with applicable laws, rules, and/or regulations; (ii) enforce our site policies; and (iii) protect our rights and the rights of others. Any non-personally identifiable visitor and website usage information may be provided to and used by other parties for marketing and advertising purposes, or for other any other purpose.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. The Digital Care website, products and services are all directed to people who are at least 13 years of age or older.

Changes to our Privacy Policy

We reserve the right, in our sole discretion, to change, modify, add and/or remove portions of this Privacy Policy at any time and without prior notice to you. Notice regarding any Privacy Policy changes will be placed in a prominent location on the site and will take effect immediately upon the posting of such changes on the site. Please check the site periodically for any changes. Your continued use of the site, the Software, and/or any applicable services following the posting of changes to this Privacy Policy will constitute your acceptance of any and all changes.

Contacting Us

If there are any questions regarding this Privacy Policy you may contact Digital Care Solutions through our website.